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Do you realize what you are being fed?

Posted on Mar 27 2016


So our team met with the owner of a super successful eatery in Gurgaon at Organic Express.

So he tries our juice without sugar and a whole wheat club sandwich.

Feedback - juice blend is fantastic but it needs sugar. We say you asked for it without sugar. Reply - daal diya karoo even when customer asks without sugar. Usko kya pata chalega and the customer would love it.

Feedback - Sandwich. The bread is a bit different than what whole wheat bread you get in the market. This is coarse. We tell him that it actually does contain 80%whole wheat flour as compared to 20%or even less for the breads commercially available.

Reply - daal do na maida, color, ho Jayegi soft. Customer ko soft whole wheat bread chaiye bol do whole wheat Hai kya farak padta Hai. Usko kaise pata.

Wow - being super successful at what he does, he we are sure really does know what the customer wants or perceives what he/she is getting.

But makes us think......


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